Supply Chain and Operational Analytics

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Supply Chain and Operational Analytics

Mitigate supply risks and drive operational efficiencies through econometrics-driven demand-supply models and performance-based supplier selection.

 

Supply-Demand Balance

  • Identify demand drivers and forecast demand through time-series models with both endogenous and exogenous factors
  • Plan capacity and predict cost using econometric models
  • Monitor actual vs. planned flow across the value chain and optimize lead time

 

Supplier and Partner Performance

  • Score and track supplier performance, evaluate supplier fitment, and take critical decisions based on risk and spend analytics

 

Inventory and Logistics Optimization

  • Monitor and optimize space/volume utilization and transportation routes

 

IoT and Sensor Analytics

  • Reduce operational downtime through predictive maintenance and automated quality control (fault detection)
  • Identify ideal operational conditions and optimize parameters based on changing environment variables

 

Store Analytics

  • Analyze in-store or store-lab traffic, engagement, and conversion
  • Optimize store staffing, and store and shelf layouts

 

Customer Helpdesk Analytics

  • Track service agent performance and measure customer satisfaction
  • Identify customer pain points through ticket text analytics

 

Cybersecurity

  • Improve fraud and spam detection algorithms through sample testing and ML code improvement

 

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Case Studies

Customer Behavior, Risk, and Association Analytics for a Bank’s Credit Card Offerings

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Customer Behavior, Risk, and Association Analytics for a Bank’s Credit Card Offerings

Financial Planning and Scenario Analytics, including Exogenous Factors

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Financial Planning and Scenario Analytics, including Exogenous Factors

Overcoming Inventory Stagnation Through Dynamic Demand-Based Ordering Decisions

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Overcoming Inventory Stagnation Through Dynamic Demand-Based Ordering Decisions

Increasing Customer Satisfaction and Ensuring Process Improvement for a Customer Helpdesk

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Increasing Customer Satisfaction and Ensuring Process Improvement for a Customer Helpdesk

Mitigating Churn for an Automotive Manufacturer’s Subscription Service

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Mitigating Churn for an Automotive Manufacturer’s Subscription Service

Personalized marketing strategy to reduce customer churn

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Personalized marketing strategy to reduce customer churn

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