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Insights » Customer Analytics
Background A U.S. retail banking giant, like its peers, was caught off guard by looming regulatory caps on interchange (or […]
One of the most complex and challenging situations facing today’s pharmaceutical industry is patient medication adherence and compliance. This puzzling […]
Creating a pricing intelligence gathering and analysis process for your organization’s pricing function is essential. Failure to gather and assess this […]
Packed with exemplary successes and cautionary tales, this white paper lays out the need for a systematic approach when entering frontier […]
Competitors can make sudden, radical changes in direction. Anchored by concrete examples from client experiences, this white paper outlines how […]
Last week Leonard Fuld published a LinkedIn post entitled Blue Cross Marries Uber – in 2030. In it Lenny outlines a future scenario […]
Consumer retail, enterprise IT, consumer electronics, health insurance, and health care delivery are rapidly converging to improve the customer/patient experience. […]
On-site clinics offer employers immediate savings of 10% to 30% in their total healthcare costs. This represents a $7 to […]
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