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The Intelligence You'll Need

Productivity Questions

The Situation:
Productivity is a chief concern of any business, whether it be a manufacturer or a service provider. Your company recognizes the importance of maximizing its productivity, but needs to look outside its own walls for benchmarks. Analysis of your most successful competitors is the ideal place to start.

Intelligence You'll Need:

• Staff productivity
  • staffing levels
  • sales/production levels
  • sales per staff member
• Facility productivity
  • number of square feet
  • sales/production level
  • sales per square foot
• Use of Information Technology
  • tools employed
  • efficiencies gained
• Policies encouraging productivity
  • incentives
  • bonuses
  • individual versus team-based rewards
• Management style
  • top-down versus bottom-up
  • entrepreneurial versus bureaucratic
• Decision-making protocol
  • autonomy at lower levels
  • autonomy in a decentralized structure
  • several approval layers
  • amount of paperwork
  • numbers of meetings