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Table of Contents


Introduction: How This Book Will Help You Make Decisions

Strategic Intelligence Index

Part I: Laying The Foundation

1. Understanding Intelligence

  • What is Competitor Intelligence?
  • Corporate Intelligence Gathering: A Brief Overview
  • The Jigsaw Puzzle
  • The Cardinal Rule of Intelligence
  • How Intelligence Travels in the Real World
  • Are There Truly Any Business Secrets
  • The Pointillist Painting...An Intelligence Metaphor
  • How Does Intelligence Flow
  • Five Key Intelligence Factors
  • Ethics and Legalities
  • Creative Versus Basic Intelligence Sources
  • Public Does Not Always Mean Published
  • The Business Library: Your First Intelligence Source
  • The Right Research Stuff: Traits to Watch For
  • Assembling Your Research Team or Cluster
  • How to Stock Your Own Intelligence Library

2. Getting Started: The Basic Approaches and Techniques
  • Doing Your Homework
  • Research Checklist
  • The First Steps
  • "Who Else Needs This?"...The Big Question
  • Research Checklists for the Beginner
  • Know Thy Industry Before Thy Target Company
  • How to Use Industry Groups to Your Best Advantage
  • Milking an Article for All It's Worth
  • Interviewing Techniques
  • Value of Questionnaires
  • Learn the Lingo
  • Beware of Technobabble
  • Who is an Expert and Where to Find One...Start Inside
  • Controlling Time
  • A Checklist of Other Project Management Tips
  • The Importance of Debriefing

Part II: Find the Basic and Creative Sources

3. Federal, State and Local Sources
  • Financials from Uncle Sam's Library
  • State Your Case: State Corporate Filings
  • Current Industrial Reports: Your Guide to Industry Size and Market Share
  • How to Retrieve Government Documents..The Easy and Smart Way
  • The Ultimate Archive...Your Town
  • Final Advice: When It Comes To Government Documents

4. Corporate Intelligence in Print
  • Financial Periodicals and Annuals
  • Industry Directories
  • Investment Manuals and Services

5. Using Data Bases for Corporate Intelligence
  • The Trends
    • Section I: How to Use Databases for Intelligence
    • Section II: A General Listing (U.S. and International) Databases
    • Section III: European and Asia-Pacific Databases

6. International Intelligence: Research Strategies and Sources
  • Tapping Into U.S.-Based Resources
  • Overcoming Cultural and Language Barriers
  • Intelligence Maps: Country-Specific Research Strategies and Sources
  • Europe
    • United Kingdom
    • France
    • Germany
    • Italy
  • Asia-Pacific
    • China
    • Japan

7. Additional Valuable Sources and Concepts . . . and Ways to Use Them
  • What Did the CEO Say? Ask the Transcript
  • The Patent Hunt
  • The Value of Business School Cases
  • Go Global, Think Local
  • Management Biographies in Print
  • State Industry Directories: Focusing in on Your Market

8. Creating Creative Sources
  • How to Create Your Own Creative Intelligence Sources
  • What You Need to Locate Creative Sources
  • The Best Way to Find Creative Sources

9. Building a Financial Statement
  • How to Estimate a Financial Statement
  • Credit Reports
  • Financial Ratios
  • Analyzing With Ratios...What to Watch Out For
  • Finding Financials: Go to the Experts
  • Sources of Business Ratios

10. Let Your Fingers Do the Stalking: Using Yellow Pages and City Directories
  • The Yellow Pages
  • Sleuthing Your Competition with City Directories

11. Additional Creative Sources that Will Pay Off
  • R&D: The University Connection
  • Newsletters That Tap Into the R&D Pipeline
  • Faxing for Intelligence
  • Uniform Commercial Codes
  • Industrial Development: The Bond That Eyes
  • Trade Shows: Open Season on Competitors
  • How to Strategically Plan for a Trade Show
  • Buyer's Guides
  • Help-Wanted Ads as an Intelligence Source
  • Shopping for Intelligence at the Mall
  • Locating Domestic and Overseas Suppliers through the FCC
  • Our Effluent Society: Environmental Impact Statements, a Back-Door Approach to Company Intelligence
  • Corrugated Boxes: A Source of Production Data
  • Commercial Banking and the Withdrawal of Information
  • Stockholders Meetings
  • Understanding the Software Industry
  • A Prescription for Pharmaceutical Research
  • Finding Management Out: Getting Information about a Company's Officers
  • Power Companies: An Underutilized Source
  • Customs House Brokers: Importing Company Information
  • PIERS: A Unique Source on Exports and Imports
  • Chambers of Commerce: Ubiquitous Intelligence
  • Acquiring Acquisition Intelligence

Part III: Analysis . . . The Art and the Discipline

12. Practical Approach to Analysis: Analytical Techniques and Cases
  • Section 1: Learn to Read the Tea Leaves
  • Section 2: Know When to Analyze . . . The Moment of Change
  • Section 3: Find the Right Framework and Analysis Tool
    • Intelligence Case 1: Cost Analysis
    • Intelligence Case 2: Timelining . . . Forecasting New Product Introduction
    • Intelligence Case 3: Future Strategy
    • Intelligence Case 4: Benchmarking
    • Intelligence Case 5: Inside the Manager's Mind . . . How to Anticipate Decisions
    • Intelligence Case 6: Finding the Bellwether

Part IV: Take Action

13. How to Build Your Own Intelligence System
  • Step 1: Prepare the Organization
    • Observation #1: You're Bigger Than CNN
    • Observation #2: Intelligence Never Travels in a Straight Line
    • Adopting the Three-Part Philosophy
    • Create a Ringmaster
    • The Necessity...A Needs Assessment and Audit
  • Step 2: Motivate the Troops
    • The Invisible Intelligence
    • Making Intelligence Visible...Incentives and Awareness
  • Step 3: Store and Deliver the Intelligence
    • The Three Pillars...Manual Files, Library, Computer Systems
  • Timing...and Reasonable Expectations
  • A Plan for Getting Started

14. Security . . . The Flip Side
  • Ways to Slow Information Leakage
  • A Formula for Intelligence Leaks

Part V: Addresses and Telephone Numbers of Publishers and Sources

Index
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