Project Experience

Researching Innovative Human Resources Practices at Industry Leaders

Client Situation
A 100 year old telecommunications company realized that it could not compete in technology-intensive, fast-growing communications opportunities with its current workforce. The client realized that it could not just hire people with knowledge of the latest technology, it had to revamp its whole human resources philosophy.

Fuld Approach
The company commissioned Fuld & Company to research how four successful technology firms attracted and retained employees with desirable skills. The issues included how the companies targeted potential employees, benefits plans, empowerment philosophies, career and skills development, reward mechanisms, and corporate culture. Our client also asked if this competitor targeted its employees for recruiting, and if successful, were these employees debriefed by the competitor.

Benefits and Implications
In some cases, Fuld & Company found that the policies differed greatly from the actual practices within the target organizations. However, in general, the targets were empowered their employees in new and innovative ways. With this information, Fuld & Company could develop the strengths and weaknesses of each competitor's HR strategy for our client and indicate the potential best practices to be adopted by our client. For more information on researching innovative human resources practices, please contactMark Chodnowsky at mchodnowsky@fuld.com