Project Experience

Organizational Innovation Lead to Success

Client Situation
While new technology usually provides the foundation for winning in information technology, innovation in organization structure is also key to winning. For example, an international client sought to understand how a US-based company developed its highly effective virtual operating philosophy in order to evaluate changing its own organization.

Fuld Approach
Fuld & Company researched how the original decision to become a virtual corporation was reached, how it has evolved over time and what are the trade-offs involved in operating as a virtual corporation. As with many innovations, the decision to operate virtually was based on a budget too small for setting up a full-blown operation. But over time, communications costs and issues rose, but the overall advantages continued to outweigh these costs.

Benefits and Implications
With this understanding, the client could assess the viability of changing its own organization. It could also plan for the transition with minimal disruption to its staff and customers. . For more information, contactMark Chodnowsky at mchodnowsky@fuld.com